About Us

International trade operators very often face enormous difficulties with regard to access to useful information in the exercise of their activities. Publication, availability and accessibility of information relating to national and international trade thus become not only determining factors of market attractiveness, but also vectors of trade facilitation.

The Trade Facilitation Agreement adopted by the World Trade Organisation (WTO) in December 2013, which entered into force on 22 February 2017, in its article 1 requires member States to create enquiry points to address the requests of traders and other international trade operators. This agreement was ratified by Cameroon with Decree N° 2016/210 of 25 April 2016 signed by the President of the Republic.

The Cameroon National Shippers’ Council (CNSC), an administrative public establishment whose primary objective is to organise shippers and promote Cameroon’s foreign trade, considers itself concerned in the first place by the implementation of the above measure.

The main objective of the Cameroon Trade Hub is to provide users, investors and any other interested person with information relating to foreign trade and international transport in the Republic of Cameroon.

The Cameroon Trade Hub portal is based on simple architecture that is easy to scroll through. The main information in the portal relates to Cameroon foreign trade and carriage of goods, placed under specific data elements :

  • The heading “About Us” signed by the Chief Executive Officer of the Cameroon National Shippers’ Council (CNSC). This heading also covers the context, reasons for setting up the portal and its objectives;
  • The heading «Procedures » deals with the fundamental issue, administrative and customs formalities in trade. It provides information on various procedures, notably those relating to imports, exports and goods transiting to Chad, the Republic of Central Africa and to the Republic of Congo as some of its wood passes through Cameroon ports. This page equally shows a list of all public and private partners of foreign trade in Cameroon as well as their “links” for better collaboration and interconnection;
  • The heading «Documentation» covers decrees, texts, laws and all regulations in force in the area of trade in Cameroon.  Visitors are equally free to discover the decisions and other compendia of texts from international organisations. Priority is given to new publications, whether national or international, on trade and trade facilitation;
  • Space is reserved for Tracking and ship schedules for shippers expecting their goods. Through this heading, it would be easier to locate cargo in transit. Other important information includes the fact that the shipper would hence forth be informed of the day and time of the arrival of his goods in a Cameroonian port. Details of ship departures with their final destinations are equally provided;
  • The heading Statistics of Cameroon foreign trade is another input. It shows Cameroon’s main trade partners in the world, the nature of the main goods shipped to or from Cameroon and their volumes;
  • The heading called Opportunities enriches the Cameroon Trade Hub with its two main components, namely AGOA and EPA. This rubric provides shippers with information on economic institutions, their nature, objectives as well as their comparative advantages of each one compared to the other. An assorted range of information on the operation of AGOA and EPA in Cameroon has equally been placed at the disposal of economic operators;
  • The heading Transport Obs. is also an important component. It reviews the presentation of the CNSC Transport Observatory through its missions and actions on the field. Besides current transport issues, legal texts and laws, a graphically represented dashboard provides information on the key indicators in the area of cargo transport;

The Cameroon Trade Hub offers visitors information on national and international «Current Affairs» relating to trade and cargo transport. This heading also avails the visitor with a diary of appointments, meetings, national and international seminars or any other event likely to be of interest to economic operators in their activities.

Finally, the portal has put in place an interactive mechanism that works using the icon «Contact » and «Frequently asked Questions» commonly called «FAQ». The economic operator is also given the opportunity of sharing his or her concerns and waiting for a team in charge of providing suitable answers to respond within a time-lag. This page equally provides the list of public and private foreign trade partners in Cameroon as well as their « Links » for better collaboration and interconnection.

In substance the following information and documents are published and made available on the Internet:

  • Laws, regulations and any other national texts relating to foreign trade and carriage of goods ;
  • Documents describing procedures and formalities necessary for cargo transport operations in Cameroon and the sub-region;
  • Documents describing administrative and customs procedures and formalities concerning imports, exports and transit cargo;
  • Enquiry reports and studies conducted by the Transport observatory;
  • Costs (duties, taxes and expenses) applicable to import, export and cargo transit procedures;
  • International texts relating to trade and transport facilitation.
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Background

The Cameroon National Shippers’ Council (CNSC) was established by Decree N° 75/118 of 21 February 1975, modified by Decree N° 98/311 of 9 December 1998. It is a public administrative establishment with a legal personality and financial autonomy.

Missions

By the terms of Article 3 of Decree No. 98/311 of 9 December 1998 reorganising the CNSC,

  1. The CNSC provides assistance to shippers and protects their interests on the whole transport chain, in view of contributing to the promotion of Cameroon foreign trade. For this purpose, it is in charge of:
    • Researching and making available to shippers any information necessary for them to carry out their activities;
    • Assisting shippers and working towards the facilitation and simplification of international trade and transport  procedures;
    • Reviewing all the technical, legal and economic issues related to freight in view of providing adequate solutions.
  2. In relation with the competent public services and organisations, the CNSC is in charge of taking any action that can contribute to the promotion of the shipper’s profession and professionalization.

These missions make the CNSC one of secular arms of the State, in the area of trade and transport.

Where to find us ?

  • The Head Office at Douala:
    • 3rd floor, Immeuble Grande Hauteur, Centre des Affaires Maritimes, Bonanjo, Douala, Région du Littoral
    • Telephone : +237 233 43 67 67
    • Fax: +237 233 43 70 10
    • Email: info@cncc.cm
  • Paris Office - France:
    • 3, Rue du Quatre- septembre, 75002, Paris, France
    • Telephone : + 33 (0) 142 210 626
    • Email: representation@cncc.cm
  • South Regional Agency, Kribi:
    • Ngoye, face station Tradex
    • Telephone : +237 222 46 16 37
  • South-West Regional Agency, Limbe
    • CDC Headquarters Credit Union, 2nd floor, Opposite the Customs Office, Bota
    • Telephone : +237 233 33 21 36 / +237 233 33 21 38